matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 2338427070
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a stable internet connection with a strong signal. If the "send OTP" option is chosen, wait for the allotted time before seeking support if the OTP doesn't arrive. You can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the transfer of your account. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, and not for bonus amounts collected. This means you can only withdraw the money you've actually earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience and facilitate further processes. Your cooperation in providing accurate and complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payments within the app can sometimes be delayed, requiring a wait of up to 24 hours. This delay may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus funds can be withdrawn by the individual. The bonus amount itself cannot be withdrawn, only the resulting winnings from gaming with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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